I brought my car to Fuller because of a noise I was hearing under my car, making it sound as though something was ready to fall off. I was given the chance for a tech to take a quick look at what was going on with my car, and was assured that nothing would fall off, but that a heat shield was loose and would require taking the exhaust system down to determine what needed to be done. (either tightening or replacing the heat shield. I made an appointment for a couple of days later and was expecting to be told it was the worse of the two when I brought it in, but one half hour and only $20 later I was on my way with a tightened heat shield. The Fuller staff was courteous and honest, and it was much appreciated.