Auburn Auto Repair

For starters, I find the staff has excellent communication - both with the customer and in their computer system. I never feel like I have to repeat stuff to every employee who addresses me. They're all in the loop. Also, they are up front about their findings, the severity of any needed repairs, the overall costs, and the length of time needed. I've never waited longer than quoted at either location (body shop or repairs). I love that i can weigh the severity snd make budget appropriate decisions today, and wait on others if needed. Recently, due to car trouble I hung out in the waiting room for the majority of a day. The staff was super friendly with my kids, the service manager touched base regularly, and we felt comfortable & welcome. The only suggestion I have is for a changing area in the restroom. I felt awful changing my son's diaper in the waiting area, and witnessed another parent having to do the same.

The customer service at Fuller Automotive of Auburn is exceptional. The service people I dealt with were able to make a stressful situation quite easy to handle.They were very kind and understanding and generous with helpful advice and knowledge. I have never had such wonderful service in the my 60 plus years of dealings in the automotive field. Sincerely Richard Kitchell

Always a great experience at Fuller's. The staff explained everything that needed to be done on my car clearly. The price quoted and the time frame for completing the job were exactly what they quoted to me. I will definitely go back for future work.

They saved me $$$. I had my Jeep elsewhere first, where they charged me $150 and told me I had to replace the Suspension Air Compressor for another $2900. Fuller found a kink in the hose and the problem was solved quickly for $50. Maybe I got lucky, but this was a great 2nd opinion!

Timely and excellent brake repair.

Fuller service is spot on. Friendly people great service. Been with them since I moved out to Auburn and I won’t go anywhere else.

As I sat waiting for AAA to come change my flat and very ruined tire, I reached out to Fuller Automtive and Kevin helped me set up an appointment for the next morning to install two new tires. I was so relieved to have this all set so quickly and easily. All thanks to Kevin!

I'd never worked with Fuller and found them after a thorough Yelp search. Everyone from the office staff to the mechanics were so nice. Dave gave me his extension right away and remembered me and my situation whenever I called. He responded to every stupid question I had and made sure I understood the procedure. I've never had a car place run an initial exam of the car before even charging a penny. There are always jokes about the dishonesty of lawyers, contractors, and mechanics. After finding Fuller's, I can say that I've found another exception to the rule.

Chelsae is very helpful

shuttle pickup and drop off service very convenient if you have to leave veicle for several hours.