I had been in an accident. From my very first call, the associates at Fuller were very friendly and helpful. When my vehicle was dropped off, an escort to the rental company was given. I was kept updated during the entire process. I was encouraged to call anytime I had a question or concern. When my vehicle was ready I was given a complete explanation of what was done. My vehicle had been cleaned inside and out, and once again I was given an escort to return my rental. First class customer service!