Fuller Automotive
Went in in a Friday afternoon to make an estimate appointment before having my recently crunched rear bumper fixed. I made the appointment for the following week (as I had expected) but as I was leaving Josh Fuller knocked on my window noticing the damage and told me to come right in yo his ofgicr. Within 15 minutes he reviewed the quote from the insurance company, explained the process, gave me a rental and had me on my way. He also took out the baby car seat bases for me that i had never been able to figure out (I've since learned how). They handled billing the insurance company for both the rental and some additional unoticed damage beneath the bumper and made the entire process 100% hassle free. I'm sure my timing just worked well when they took my car in immediately (stuff like that never works in my favor and may never again) but I can't recall the last time I visited any business that went out of their way to make a customer feel THAT appreciated. Based on the # of people in the waiting room, it's not like they were hurting for the business either. The finished work is flawless, cost exactly what the appraisal quoted, and while waiting for my parts to arrive they completed a full tune up that I had also requested adding no extra time. I can't say enough great things about this experience and without question I will be going back here for everything my car needs. My wife's family has been going here for years and for some reason I always felt the need to have my car serviced by the dealer but Josh and his team certainly changed my thinking.