Fuller Automotive
I purchased 2 new tires replacing tires previously purchased at Fullers and asked for a quote from Mr. Chris Fuller for a price and was given an estimate agreeable to me and Chris. I asked for the Fuller package and he said the previous tires purchased there had a Fuller Package coverage and it would be covering the new tires I am purchasing today so they are also covered with the Fuller package benefits if needed in the future. Also an alingment was to be performed after installation w/o charge. I was denied an alingment because it was not written to include one. I had the tires installed at an hour before closing and when the car was completed I was told to bring the car back the next morning for the alingment because they were in the process of closing for the day, which was when I was told it would not include an alingment and would have to pay an additional $89.00 for it.
Sorry for the confusion, I am a bit confused as well. Ill get to the bottom of it and make it right. I'll reach out Monday. Thank you for the feedback, don't ever hold back.
- Fuller Automotive