I've been a customer at Fullers for a long time; my uncle worked here for over 20 years! I own a used 2015 Ford Escape, and I had been noticing that the front driver's side tire was making a strange noise while on the highway. I called, spoke to Rob in the tire center, and he set me up with an appointment right away. He was very communicative throughout the whole process and was available to answer all my questions. The best part was the results: when I got my vehicle back, it drove like it was brand new! They had found a minor issue with the body that I wasn't even aware of, on top of the alignment and balance issues, and had called me to discuss everything. Now, my 5 year old car feels like it just rolled off the lot, and I couldn't be more satisfied with both the physical work and the customer service done. Obviously, I will continue to be a long-term customer with Fullers, and I'd recommend them to anyone!